Stories by Nicola Kinsella
Transforming retail; What to consider before deploying AI agents
Mon, 24th Mar 2025
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cx
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martech
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personalisation
The rise of Agentic AI is revolutionising retail, promising faster, complex task management, but firms must thoughtfully prepare before deployment.
Enterprise Software: Why ‘out of the box’ features will become obsolete with GenAI
Tue, 30th Jul 2024
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martech
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commerce systems
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genai
Generative AI is set to revolutionize enterprise software by making costly customisation obsolete, paving the way for unprecedented digital agility.